Terms of Use

The Business Infrastructure Diagnostic™ is an informational, self-reported structural assessment. It follows a corroboration-not-proof methodology: findings are corroborated inferences drawn from your responses — not proof of harm or of the absence of harm.

Results are not professional advice. The diagnostic and its results are not financial, legal, accounting, or other professional advice, and do not create a professional-advisory relationship. Our paid services are provided under separate agreements that describe the scope of work.

You must be at least 18 years old and authorized to act on behalf of the organization you register. You agree to provide accurate, current information, to keep your credentials confidential, and to notify us promptly of any unauthorized use of your account.

You agree not to misuse the platform: no abusive, unlawful, or interfering conduct; no attempts to access data you are not authorized to access; and no automated abuse of the diagnostic or other services. You agree to answer the diagnostic truthfully — the value of the results depends on the accuracy of your responses.

The Business Infrastructure Diagnostic™, the Burden & Co. methodology, and the scoring, findings, and recommendation frameworks are proprietary to Burden & Co. You may use the diagnostic and your results for your organization's internal purposes, but you may not copy, reverse-engineer, resell, or sublicense them, or use them to compete with Burden & Co.

These Terms establish the general framework for fees and payment. Applicable pricing and payment obligations are established through the current offer presentation, checkout, proposal, invoice, order, service agreement, or other applicable commercial document.

Client-specific engagement pricing and payment schedules belong in the applicable proposal, agreement, or invoice. Pricing displayed on the Solutions page derives from the platform's pricing configuration and never from these Terms.

Deposits, fees, refunds, cancellation, and earned-fee terms are governed by the applicable client agreement. Nothing in these Terms or on the platform implies that any fee or deposit is non-refundable.

To the maximum extent permitted by law, Burden & Co. shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or relating to the platform or services. Because the diagnostic is informational and self-reported, its results are provided as-is. To the extent any liability arises, our total aggregate liability shall be limited as set out in the applicable client agreement or, where no agreement applies, to the amounts paid by you for the relevant service.

Any dispute arising out of or relating to these Terms or the platform will first be addressed through good-faith discussions. If unresolved, disputes will be resolved in accordance with the dispute resolution provisions of the applicable client agreement or as otherwise provided by law. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, and any dispute not resolved through good-faith discussions will be resolved in the state and federal courts located in the State of Georgia.

We may update these Terms from time to time. The current version is always available at this page, and material changes will be reflected here. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms: [contact@burdenengineering.com]